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Clever third party subprocessors

Effective Date: December 20, 2024

To support delivery of our Services, Clever engages and uses data processors and they have access to certain student personally identifiable information. Third party subprocessors provide infrastructure support – such as helping us provide technical assistance to customers, send emails, or facilitate communication directly with districts and applications. Prior to engaging any third party subprocessor, Clever performs due diligence to evaluate their privacy, security, and confidentiality practices, and executes an agreement that ensures they follow applicable state and federal privacy laws.

Below is the list of our subprocessors of student personally identifiable information:

Subprocessor NameEntity LocationPurpose / ActivitiesApplicable Clever Service
Amazon Web ServicesUnited StatesCloud hosting and server managementAll
AppleUnited StatesNotification service, native platform for mobile appsPortal, SSO
ClickhouseUnited StatesLog processingAll
DataDogUnited StatesLog processingAll
Edlink APIUnited StatesIntegration with learning management systemsLMS Connect
Google United StatesEmail software, business workspace managementAll
MongoDBUnited StatesCloud hosted databaseAll
SalesforceUnited StatesCustomer relationship management, management of customer service ticketsAll
SlackUnited StatesInternal communicationsAll
SnowflakeUnited StatesData storage and enrichmentAdvanced Analytics
StitchUnited StatesData extract transform load (ETL) service to move data from cloud data stores to analytics databaseAll
TwilioUnited StatesMFA service via SMS and voice callsMFA for Clever Authentication
ZoomUnited StatesInternal and external video conferencingAll

As Clever grows and changes, this list might change. Please check back frequently for updates.